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Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza

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Cancun, Mexico
Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 to 12 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Experience some of the Yucatan’s most exciting and exhilarating activities with a Cancun Combo tour. Select from four outstanding options, visiting captivating attractions such as Xcaret, Xel-Ha, Xplor and Chichen Itza. Immerse yourself in the natural and historical majesty of some of Mexico’s best aquatic, adventure and archeological parks, touring ancient sites and legendary landmarks with a knowledgeable and experienced guide. Convenient round-trip transportation from your Yucatan hotel is included, in addition to delicious food and drinks inspired by local specialties. Simply take your two selected tours with 15 days of each other to enjoy this excellent economical offer.
  • Cancun combo with admission to two attractions
  • Get acquainted with Mexican history and cultural traditions at Xcaret (if option selected)
  • Dip into the world's most beautiful natural aquarium at Xel-Ha (if option selected)
  • Soar through the Cancun jungle on ziplines at Xplor (if option selected)
  • See the pyramids of Chichen Itza and enjoy the renowned gastronomy of colonial Valladolid (if option selected)
  • Food and drinks plus equipment included
  • Round-trip transport by luxury coach from regional hotels

Why Travelers Choose This Tour

Go easy on the wallet with a package that lets you pick 2 tours from a selection of Yucatan landmarks.
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Local English- and Spanish-speaking guide
Food and beverages
Use of snorkel equipment (USD $25 refundable deposit required)
Hotel pickup and drop-off
Lockers, dressing rooms, showers and towel
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Souvenirs (Available to purchase)
Photos (Available to purchase)

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7:00 AM
- During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. - To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased. - We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 10 minutes early at the assigned location.
Rise early and enjoy convenient and comfortable transportation from hotels in Cancun, Tulum, Riviera Maya and Playa del Carmen with this exciting and economical combo tour. 

Delve into natural splendor at the majestic paradise of Xcaret, an alluring aquatic park located upon the crystal clear Caribbean Sea. Discover a shimmering tableau of tropical fish and exotic flora and fauna at the ecological preserve of Xel-Ha. Satisfy an appetite for adventure at Xplor, an amazing adventure park boasting subterranean caverns and ancient history. Uncover the Mayan mysteries of Chichen Itza and gain insight into the indigenous culture of Valladolid to enjoy a selection of sumptuous culinary specialties. (see complete tour descriptions in the itinerary below.)
Itinerary
Stop At:  
Xcaret
Xcaret boasts more than 40 activities, natural attractions and cultural shows, including a butterfly pavilion where native butterflies of the Yucatan Peninsula fly in their natural habitat, a coral reef aquarium, a henequen hacienda with its Museum of Popular Mexican Art and a seven-level Mexican cemetery with 365 tombs! Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of Xcaret underground rivers and stroll through the Tropical Jungle Trail. Marvel at the views from the Rotating Scenic Tower, visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your senses with a musical spectacle of light and color that takes you on a journey through the history of Mexico since pre-Columbian times. Your admission includes a buffet lunch with unlimited beverages (soft drinks, flavored waters and coffee) with your food.
Duration: 12 hours 
Admission Ticket Included
Stop At:  
Xel-Ha Park by Xcaret
Xel-Ha is Considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities in Xel-Ha’s series of inlets, lagoons, sinkholes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Take advantage of educational programs such as the conservation of the endangered queen conch. Enjoy complimentary lifejackets, inner tubes and bicycles with access to lounge chairs, hammocks and rest areas. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Vsit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xplor Park by Xcaret
At Xplor you will explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included.
Duration: 12 hours 
Admission Ticket Included
Stop At:  
Chichen Itza
Guide tour to the Chichen Itza
Duration: 6 hours 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.
  • This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.
  • Note: take the 2 selected tours within 15 days of each other (1 tour per day)
  • Note: Chichen Itza and Xplor are not offered on Sundays
  • Minimum age for Xplor is 5 years
  • Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
  • Wheelchair accessible
  • Near public transportation
  • The Voucher schedule is informative.
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
  • Infants 0 to 4 years are Free of charge.
  • Important: Children must be accompanied by an adult all the time.
  • Most travelers can participate
  • If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
  • Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
  • All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
  • We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
  • We accept changes of visit dates from one day to another with the restriction of one day before.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza .
Q:
What is the policy on sanitization during Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza .
Q:
What is the social distancing policy during Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza .
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza .

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Traveler Tips


  • "Trip is always fun, all day swim and ac tivities BUT not all inclusive.. there is ALOT to do but is NOW extra.." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
209 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 209 reviews
star-5
Great family fun
Edward_H
, Aug 2022
My wife and I went to XCARET and XPLOR, we had a great time zip lining, riding vehicles, Exploring the underground case walking and swimming in the water very refreshing
star-1
Horrible experience in XPlor.
Nora_A
, Aug 2022
My family and I bought a package to Xcaret and Xplor. Xcaret is always the greatest experience. But today in Xplor apparently in fine print somewhere on your website and Xplor it states a person with diabetes cannot ride any of the attractions. Something that was not clearly explained to me. I checked in but we wasted a whole day without enjoying ourselves and fighting with my family members. We could not go back to our hotel as my transportation was the bus ride. I was not about to pay a taxi out of our pocket when I had already paid for this trip. It is not s cheap package. I demand our money back for all of the inconvenience. I picked Xplor as it is an attraction we have never done. It was horrible. I cried most of the day due to my disappointment and undue stress it caused my family and I. They also missed out bevause they didn’t want to leave me behind. Names are Nora Angel, Dinora Angel and Liseth Plaza.
star-4
Sisters’ Aquatic Adventures
KelliA_W
, Jul 2022
We had a fabulous time at Chichen Itza and Xcaret Park. The adventures at Xcaret were our favorite. The Sea Trek adventure is a must do. We also enjoyed the Rivers Tours and visiting the exotic animals. The buffet lunch was plentiful and delicious. We were happy that there was an option for a 4:30 p.m. return. 9:30 p.m. would have been much too long.
star-4
The dolphins were...
David_T
, Jul 2022
The dolphins were fantastic and the food was great! Would definitely recommend this trip to any visitors.
1 traveler found this review helpful
star-5
Fun! Fun! Fun!!
Lisa_K
, Apr 2022
These places were amazing. So much fun! Great family time. One day was all about moving and getting a great workout for the day. And the second day was complete relaxation. We had the best of both worlds by doing Xplor and Xel-ha.
star-2
Not worth the money
Amanda_O
, Jan 2022
The park wasn't what I expected. Dolphin riding and keeping them in tiny enclosures is not what I was expecting to see. It rained most of the day and after they closed half of they attractions. The second day, we were told two different times and missed our day trip to xtreme.
2 travelers found this review helpful
star-5
Must visit place!
Yeji_C
, Dec 2021
Xcaret experience was awesome. You should definetely try out dinner option for the night show. Seatrek and para sailing were very exciting and we enjoyed a lot. Must go place when you visit Cancun.
star-4
Excellent booking with...
Edio_G
, Nov 2021
Excellent booking with you service is awesome I will recommit to family and friends in the future. Also I am planning coming back here.
1 traveler found this review helpful
star-5
If you wonna have fun - it´s a must!
uta_h
, Jul 2021
Great places! Absolutly well organized! The guides explained well how it works, the transfer worked fine, then the parks were clean, well organized- they are doing a great job there!
star-1
Xichen Itza
jccanini
, Dec 2019
I would like to get my money back. The whole day I was rushed. Didn't get a chance to explore anything.
1 traveler found this review helpful
star-5
Trip to Xcaret
Joan_R
, Nov 2019
Fantastic my teens and my husband loved. Can’t wait to come back some day The water stuff was great in the humidity
1 traveler found this review helpful
star-5
Xelha always fun
Steven_L
, Oct 2018
Trip is always fun, all day swim and ac tivities BUT not all inclusive.. there is ALOT to do but is NOW extra..
1 traveler found this review helpful
star-4
The pickup takes so long and will be...
Dwaraka_V
, Apr 2018
The pickup takes so long and will be dropped after 01:30 to 2:00 hours of park opening, so we have to cover it quickly and no time to relax as they show in photos. Otherwise both the parks were good Xcaret and Xplor.
star-1
I highly doubt the experience of...
Yanli_X
, Jan 2018
I highly doubt the experience of this tour. We picked the Xcaret and Xplor combo. After we arrive on time at the bus stop, we found out that our name is not on their list so that we missed the bus. After endless phone call confirmation, our name is still not on the list. Thanks to one friendly Mexican staff reminded us that our name might be TBA TBA since thats the only name left on the list, and TBA might stand for 'to be announced. Therefore we scheduled the next bus to Xcaret at noon, which already wasted the whole morning. Extremely excruciating since we missed more than half attractions. If you selected this tour, please be aware that your name might be TBA TBA.
star-5
Well organized event. We took...
Steve H
, Aug 2017
Well organized event. We took Chichen Itza/Xplor trip. The female guide on the bus keep us entertained the whole trip to Chichen Itza, and very knowledgable about the Mayan culture. Very good. The male guide for our Chichen Itza tour explain the site and history ok, but was a little bit boring like a professor lecturing the history lesson in the classroom... He was not too bad, just not too entertaining. Still, i will give a 5 stars for this trip. For Xplor trip, If you like nature plus adventure, this IS the place you should not miss!!. The trip gives more than enough time to enjoy all the activities 2 lines of ziplines, swimming in the stalactite-filled river, rafts, circuits with amphibious vehicles, as well as the lunch buffet DELICIOUS!!! The underground cave filled with stunning rock formations that takes thousands of years to reach this points. the river flow through and we are swimming and rafting in between. That was an amazing feeling!! Also, the way the ziplines are designed, you don't have to figure out what is next when you finish one, it automatically lead you to the next one, and it ends at the starting points. What a genius design!! The buffet restaurant open from 11a to 5p, and you can go in as many time as you want, and eat as many as you like. Locker, shower, restaurant....all provided with your convenience. You get soak and wet during the whole activities, and at the end of the day, you get to clean up and change to a comfortable dry clothes. That is the best feeling. I highly recommend this part for all the adventurists!
1 traveler found this review helpful
star-5
Amazing tour! I did this tour with...
Jennifer A
, Aug 2017
Amazing tour! I did this tour with my boyfriend this Monday and it was perfect. We had a group of 9. It wasn't too big nor too small, perfect size. Pick up time for this tour is pretty early but its well worth the early am wakeup call. Our tour guide, Oscar was very informative and gave us really cool facts about the Tulum Ruins. After about an hour of keeping up with the tour guide, they gave us about an hour to roam around ourselves. It was pretty crowded and very hot so we took some pics by the beach. Some people actually went down in the beach, but we didn't because we didn't want to get wet after. Thankfully, we were given some umbrellas to help shade us from the hot sun. After the Tulum tour concluded, we were able to have a tequila tasting small shots, not normal ones. SUPER GOOD! bring cash for tip and also to shop around in the Mexican outlet, it had very good prices. After, the cenote was the best part of the trip! Bring water shoes since we didn't and got our expensive shoes ruined. Super cold but worth it. The lunch was ok but for the price, it wasn't bad.The beach that they took us to is actually top 10 on the best Cancun beaches so defiantly go in! This was a great tour and I would have done another tour with them if we had the time. Perfect for families and couples alike. They provided us with iced cold waters, snacks bananas and cookies, and a cold towel after the ruins!
1 traveler found this review helpful
star-5
Plenty of sights for the money...
Russ_B
, Aug 2017
Plenty of sights for the money. Cheaper than the tours offered by the resort too!
star-5
We did the Xplor and Chichen Itza...
Matthew T
, Jul 2017
We did the Xplor and Chichen Itza tours over two days. Everyone enjoyed both adventures. We had a child as young as 6 who was able to participate and enjoy everything. Well run operations. Warning: Viator will tell you to contact for transportation arrangements 24 hours in advance but that is wrong. The operator wants confirmation 48 hours in advance. They were able to work with me anyway and we got it done but I had to log some phone time with the operator.
1 traveler found this review helpful
star-5
This was a fantastic 2 days. Xel-Ha...
donnicek
, Jun 2017
This was a fantastic 2 days. Xel-Ha is beautiful, a great place to swim and snorkel, run by a great tour company. Chichen Itza is a wonderful glimpse into history and if you've never seen a pyramid is a must see. I went with my sister and as 2 women touring together felt safe and cared for. The lunch on the bus and the knowledgeable tour guide made the rather long trip go faster. This bus company is really organized.
star-5
This was a great combo tour. We...
JonathanA_H
, May 2017
This was a great combo tour. We went to Chichen Itza on May 4th, 2017. Our guide was Margo and our driver was Ariel. Margo was extremely knowledgeable about the Mayan history, and very respectful of the Mayan culture as well. She was friendly and helpful. If you can ask for a guide for this trip, she is amazing! We went to Xel-Ha on Frida, May 5th. This place is so much fun, and there is so much to see and do, you need two days. It's probably worth it to purchase the pictures at the end of the day, I wish we had!

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