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Rio Secreto Underground River Tour with Crystal Caves

star-4.5369 Reviews
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Quintana Roo, Mexico
Rio Secreto Underground River Tour with Crystal Caves

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 to 8 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Explore the Rio Secreto Nature Reserve outside of Cancun on this full-day excursion, where you swim and wade in one of the most spectacular underground caves in Mexico. See the famous crystal caves on a tour that showcases the spectacular natural wonders of the Yucatán. Choose round-trip transportation from your Cancun hotel, or meet your guide at Rio Secreto directly. You also have the option to visit the Tulum ruins which you can add as an upgrade.
  • Day trip from Cancun to the Rio Secreto Nature Reserve
  • Swim through an underground river and enjoy the tranquility inside an ancient cave
  • See gorgeous crystal-like cave formations above the turquoise water
  • Upgrade for hotel pickup and drop-off from most Cancun and Playa Mujeres hotels
  • Upgrade and add a visit to the Tulum ruins which is one of the most iconic sites in the destination
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Professional guide
Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Lockers and towels
Gratuities
Hotel pickup and drop-off (if option not selected)
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Río Secreto , Río Secreto, 77730 Q.R., Mexico

Rio Secreto is located near to Playa del Carmen.

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

Please arrive 1 hour before your selected start time for pickup. Your operator can coordinate exact time and location.

This activity will end right where it started.If you are staying at a B&B our customer service will inform you of the the closest meeting point. PLEASE CONSIDER: The duration of the Rio Secreto Admission tour is 03:30 hrs. Rio Secreto Tour + Transportation is from 06:00 hrs. Rio Secreto + Tulum Tour is from 08:00 Hrs. The durations presented may increase due to the vehicular traffic that occurs in the transportation.
Choose pickup at your Cancun hotel (select option at check out) or meet directly at Rio Secreto Nature Preserve.

Arrive at Rio Secreto and listen as your guide reviews safety considerations and hands out equipment, including a hard hat with a lamp, a wetsuit, a life vest, and water shoes.

Follow your guide into the underground cave to view the breathtaking crystal formations on both the ceiling and the floor. Walk along a path through the caves and wade or swim through the river itself. Enjoy the sound of your group's movement through the subterranean cavern echoing off the walls. View the vibrant colors and dramatic mineral forms that lie hidden deep below the surface of the earth.

Exit the cave and opt for a shower at the Rio Secreto's facility. Swing in a hammock and enjoy a buffet lunch before boarding your bus for the return trip. End your Rio Secreto adventure with drop-off at your hotel in Cancun or at the Plaza Kukulkan.
Itinerary
Stop At:  
Rio Secreto
This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Rio Secreto
After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Tulum Archaeological Site
When this option is selected . We will visit the remains of an ancient clifftop fortress. Tulum used to be a main trading hub . Walled on three sides . The front open facing the Caribbean sea. The views are breathtaking .Your tour guide will go deep into the main buildings history and astronomical findings.
Duration: 1 hour 15 minutes
Admission Ticket Included
Stop At:  
Carretera Federal 307
When Tour with transportation is selected: Expect to be picked up at mayor hotels in Cancun or Meeting Points from downtown Sit back and relax while your driver takes you safely to Rio Secreto nature park.
Duration: 1 hour 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the policy on sanitization during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the social distancing policy during Rio Secreto Underground River Tour with Crystal Caves?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.

Traveler Photos

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Traveler Tips


  • "There are dressing rooms so you can change if you didn't wear your swimsuit under your clothes." See review

Reviews

4.5
star-4.5
369 Reviews

Reviews by Viator travelers

Showing 1-10 of 369 reviews
star-5
This experience was once...
Shawn_P
, Nov 2021
This experience was once in a lifetime! We did the Tulum ruins and the underground experience. It was awesome! Would highly recommend
star-4
Great experience in caves, poor road, bland food.
Raul_S
, Nov 2021
Knowledgeable and engaged tour guide. Spectacular underground caves. Well planned, all required gear (helmet with light, life jacket, swim shoes etc) were provided.
icon Response from Host , Nov 2021
Hello Raul Thanks so much for sharing your experience with us. We hope to see you again soon.
star-5
Fun and interesting
Yuting_S
, Nov 2021
Very interesting experience. We were a little worried the water was going to be too cold but it wasn't too bad. It does require some walking and swimming so be prepared. One thing to know is that you are not allowed to take your own pictures. They do have a photographer that take pictures for you but it's $25 USD per picture or $99 for all pics they took for you, which is priced quite high comparing to any other tours that offer pictures.
1 traveler found this review helpful
star-5
Everything is top,except the picture prices
Celia_B
, Nov 2021
I have been very impressed by the organisation, there is a lot of visitors but everything is going smoothly and fast, the people are adorable,muchos gracias Aaronn! The only black point is that we can not take pictures or video and the pictures they sell you is very expensive! But the memories remain!! Well done to the team,nice to see how well the reserve is preserved!
icon Response from Host , Nov 2021
We are so grateful for your kind words. Thanks for sharing your review with us and the community. the preservation of the Rio Secreto is very important for us that´s why you can take pictues. But we are glad that your experience was amazing. Best Regards
star-5
Mich made it remarkable
Donna_S
, Oct 2021
This was probably my favorite excursion. This cave was amazing to explore. Our tour guide, Mich, was so passionate and patient. You could really tell that he loves his job and his community. If you do this tour, ask for Mich to be your guide. You will not be sorry.
icon Response from Host , Nov 2021
We will let Mich know about the good words , thank you for taking the time to write, this will help others to choose a good adventure.
star-5
AWESOME TOUR! Highly recommend.
Erica_C
, Oct 2021
Fabulous! The tour was awesome, the guide was fun and knowledgable, the pictures turned out great, and the food at the end was good! Though I would not necessarily need to do it again, we had an incredible time! Our guide was phenomenal and we spent just the right amount of time in the caves (about 90 minutes), excited to go in and then ready to come out. Also we went with a large enough group that we had a tour all to ourselves. The only comment I would have to keep in mind is that this is not an accessible tour. If you have anyone who has difficulty walking or swimming I would not recommend it for them.
icon Response from Host , Nov 2021
So glad you enjoyed and had a good time, thank you for the comments that will help others.
star-1
Worst service ever
Erik_F
, Oct 2021
Worst experience ever! Got the email to tell me what time they were going to pick me up super late! They told me 7 in the morning I was outside from 6:45 to 7:55 and no one got there when I tried to contact them they said they were there at 7 and that it’s my fault and didn’t want to refund me my money. They still haven’t refunded any money back! Save your money and do something else
icon Response from Host , Oct 2021
Thank you for your feedback, we are really sorry for the mishap and we apologize for the inconveniences, the refund has been completed.
1 traveler found this review helpful
star-5
Great and unique...
Adam_M
, Aug 2021
Great and unique immersive experience. Highly recommended. would enjoy this again. Guides were patient, nice and helpful, the accommodations were first class
icon Response from Host , Sep 2021
Dear Adam, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
star-5
Fun experience!
Chad_W
, Aug 2021
Worth the experience! Fun guide and amazing earth formations. Definitely recommend, escapecially on a cloudy, light rainy day!
icon Response from Host , Sep 2021
Thank you for your comments, this will help others
star-5
Fun and adventurous !!
Shelley_A
, Aug 2021
Cece Was a fantastic guide !! Getting all of us past our hesitation easily. Her sense of humor was fun too.
icon Response from Host , Sep 2021
Thank you for sharing your experience, we appreciat your kind words.
1 traveler found this review helpful

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