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Tulum and Xel-Há All-Inclusive 1-day Guided Tour

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Cancun, Mexico
Tulum and Xel-Há All-Inclusive 1-day Guided Tour

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon12 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here

Overview

Gaining an overview of the region’s water-sports opportunities and historic culture can be tricky for visitors on limited time. Tick off 2 top experiences on a combined day tour, beginning your day with exploration of Tulum’s Maya ruins with a guide, then transferring to Xel-Ha Park for an afternoon of aquatic activities. Avoid hidden costs with round-trip transfer, buffet lunch, and entrance fees included as per itinerary.
  • Enjoy hassle-free round-trip transfer from your hotel
  • Tick off 2 of the region’s top tourist experiences in just 1 day
  • Gain insight into Yucatan’s Maya heritage in Tulum
  • Snorkel, swim, and splash in the Caribbean Sea, with gear provided
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Roundtrip transportation on a comfortable bus.
Access to Tulum archeological site. (2 h approximately at archaeological area)
Certified bilingual guide.
Buffet lunch, unlimited drinks and national open bar.
Aquatic activities and tours of gardens and paths.
Use of the snorkel equipment with a free tube.
Rest areas, hammocks and lounge chairs.
Lockers, changing rooms, toilets, showers and towel.
Bottled water
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Souvenir (available to purchase)
Photo pass package (Available to purchase)
Optional activities. These are educational activities of interaction with wild life, Sea Trek, Snuba

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7:00 AM
- During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. - To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased. - We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 10 minutes early at the assigned location.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
  • Infants 0 to 4 years are Free of charge.
  • Important: Children must be accompanied by an adult all the time.
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member. The Voucher schedule is informative.
  • Stroller accessible
  • Near public transportation
  • Transportation is wheelchair accessible
  • The Voucher schedule is informative.
  • Tours and days of operation are subject to availability and changes.
  • The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
  • If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
  • Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
  • Most travelers can participate
  • All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
  • We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
  • We accept changes of visit dates from one day to another with the restriction of one day before.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .
Q:
What is the policy on sanitization during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .
Q:
What is the social distancing policy during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .
Q:
What measures are being taken to ensure staff health & safety during Tulum and Xel-Há All-Inclusive 1-day Guided Tour ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum and Xel-Há All-Inclusive 1-day Guided Tour .

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Reviews

4.5
star-4.5
44 Reviews

Reviews by Viator travelers

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Showing 1 of 44 reviews
star-5
Enjoyed both Tulum and Xhe Ha
Aaron_M
, Jul 2022
We loved Xel Ha. Our daughters prefer that we spend a full day there next time instead of half a day. We enjoyed the Maya history provided by our guide Aiyury. It was amazing to see the city that built. Well organized tour with appropriate time at both places.

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