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CRUISE GUEST Electric Bike

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Mahahual, Mexico
CRUISE GUEST Electric Bike

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 hours  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more


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Use of bicycle
Bottled water

Departure Point

Av. P.º del Puerto 1286, 77976 Mahahual, Q.R., Mexico

Once you disembark your cruise ship, leave the international cruise port of costa maya, to the parking lot and walk 2 blocks to the mayan pyramid is.

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Rent by the hour
6/29/2019 - 1/21/2023
Monday:07:00 AM - 08:00 PM
Tuesday:07:00 AM - 08:00 PM
Wednesday:08:00 AM - 08:00 PM
Thursday:07:00 AM - 08:00 PM
Friday:07:00 AM - 08:00 PM
Saturday:07:00 AM - 08:00 PM
Sunday:07:00 AM - 08:00 PM
6/24/2019 - 1/21/2023
Monday - Sunday:07:00 AM - 07:30 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Service animals allowed
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during CRUISE GUEST Electric Bike?
A:The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by CRUISE GUEST Electric Bike.
What is the policy on sanitization during CRUISE GUEST Electric Bike?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by CRUISE GUEST Electric Bike.
What is the social distancing policy during CRUISE GUEST Electric Bike?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by CRUISE GUEST Electric Bike.
What measures are being taken to ensure staff health & safety during CRUISE GUEST Electric Bike?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by CRUISE GUEST Electric Bike.

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51 Reviews
3 stars
2 stars

Reviews by Viator travelers

Showing 1-10 of 51 reviews
Fun afternoon with a little exercise
, Dec 2021
We had a fantastic time with our ebikes as a self-planned cruise excursion. After docking, we walked through the Costa Maya cruise port shopping area and out the back toward the taxis. (Note: It's a maze and hard to figure out how to get out!) We walked past the taxis, and then to the left of the roundabout there is a walkway toward the pyramids. The bike pickup is there. After a quick demo, we were on our way to Mahahual. When biking, you can use the pedals only, pedal with motor assist or motor only. We have an ebike at home, so it was easy for us to pick up how to use it. Each bike has a roomy basked in the back. We had our snorkel gear with us, so our bag fit nicely into it. There is a map and a phone number on the back of each bike to direct you. You bike on roads and a small highway to get to Mahahual, where there is cute safer walking/biking path right along the beach. Lots of shopping, restaurants, beach clubs where you could stop. The ebike rep referred us to the Krazy Lobster and allowed us to keep our bikes near the DJ area on the beach. We could see the cruise port and our ship from the beach. We spent a few hours there, then biked back. It's just a few miles, and the bikes worked great.
Will use again.
, Dec 2021
Friendly operator waiting on us with bikes ready and fully charged. We were informed about local hotspots.
Fun day riding the bikes.
, Nov 2021
Great fun and worth doing. A short 10 minutes to the light-house and Mahahual street market. Pay $20 for an hour massage, sit by the beach for drink ,etc. A bit of a challenge finding Coral Go though. Wind through the port-market (designed to confuse you). Then walk past all of the buses, taxies then out the main road past security. Head towards the 30' high pyramid in the middle of the main street. Coral Go is just on the other side of the pyramid. We had to ask around and everyone was helpful.
1 traveler found this review helpful
Happy cruiser!
, Nov 2021
The electric bike was awesome! The guys at the rental place were very helpful and friendly We had so much fun riding and exploring the area. They were really easy to drive and in very good condition. Riding the coastline was beautiful! Definitely would recommend this excursion and this company.
Fun way to spend the day looking around.
, Oct 2021
Nice way to see things that normal tours don't provide for, and at your own pace. Bikes worked well.
1 traveler found this review helpful
Awesome cruise excursion.
, Feb 2020
Everything was just perfect ! Raul was waiting for us with 4 awesome bikes as we walked off the ship. Bikes in perfect shape and so much fun. There was a cute town we rode through. And when we returned our bikes Raul was right there waiting for us.
Great guys.
, Feb 2020
We rented from these guys. They didn't think I should take the bike. I'm 80 years old. so they arranged for us to take a golf cart instead. They gave us the cart at no extra charge. I can't thank them enough. The golf cart people were great as well. Thanks pedro and ramon.
The best way to see Costa Maya
, Feb 2020
Probably one of THE best excursions ever. We rented in Costa Maya. It was a bit of a walk to find our guy, just because you have to wind through the maze of shops when you disembark from the cruise ship. I'm sorry I can't remember his name, but our guy was really friendly and helpful. He told us how to get to the beach, where you can ride the bike all along the coast. So beautiful and so much fun. You can pedal the bike yourself, or use the e-assist, which has quite a bit of get up and go! The beach and coastline was beautiful except for the hawkers, but I completely understand that's how they make a living. One word of warning: if a guy tells you he has the best coffee in town, avoid him. His place is a rip-off. We had a double shot of espresso and a coke, and the bill was $24USD. Across the street, which is about 20 feet, you could buy a can of pop for $1. Other than him, we had a great trip, and really didn't want the day to end! I would highly suggest booking with Cruise Guest. We loved it so much, we're looking to get e-bikes for our home in Colorado.
Outstanding Service
, Jan 2020
This was by far our best time in Costa Maya. Do not stay at the port! Rent these electric bikes and explore the charming village 5 miles from the port. We received new bikes, helmets and water. The instructions were excellent and we were provided a map. This was our 5th time and Costa Maya and I am so glad we found this rental place. Communication was outstanding. They met us outside the port right passed security and were there when we returned 5 hours later. Our bikes still had a full charge upon return. This is better than any excursion offered by the cruise lines and you are free to explore without any effort.
1 traveler found this review helpful
Great day at Costa MAYA e-bikes with Coral-GO
, Jan 2020
Easy and mind free transaction on the day arriving at the Costa Maya cruise port. Coral-GO people outside the port entrance to meet us and explain the workings of the electric bikes. Return easy as well after 4 hours on the road and promenade
1 traveler found this review helpful

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