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Costa Maya Shore Excursion: Chacchoben Day Trip

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Mahahual, Mexico
Costa Maya Shore Excursion: Chacchoben Day Trip

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours 30 minutes  (approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Disembark your cruise ship at the port of Casa Maya and embark on a shore excursion to the ancient Mayan city of Chacchoben. Discover the mystifying archeological site as you admire colossal pyramids and sacred temples that were only discovered in the late 20th century. Experience the diverse wildlife of the surrounding jungle as your knowledgeable guide offers a captivating commentary of the atmospheric ruins. Round-trip transport from the port in an air-conditioned minivan is included in the tour.
  • Sightseeing shore excursion of Chacchoben from Costa Maya
  • Drive deep into the jungle where the Mayan city once lay buried under foliage
  • Walk around the archeological ruins of Chacchoben
  • See several reconstructed temple pyramids and a stela with Mayan hieroglyphics
  • Spot native plants and animals like howler monkeys and armadillos
  • Covered by Viator's worry-free policy: guaranteed on-time return to your ship
Saved to wishlist!
Local English- and Spanish-speaking guide
Bottled water and soda
Port pickup and drop-off
Worry-free Shore Excursion guarantee
All Fees and Taxes
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Mayan Trips , Av. Caribe 1302, 77976 Mahahual, Q.R., Mexico

After disembarking, find the exit to the shopping facilities of the cruise port. Pass the parking lot, and our office is located half block on the left sidewalk.

Costa Maya Port, Mexico
Tour coincides with your cruise ship's arrival
This activity will end right where it started.Our tours usually start one hour after disembark time of your cruise ship. You will receive a message with an specific start time. Our check in office is located half block outside of the Cruise Ship Terminal.
Meet your driver at the port of Costa Maya and begin your archeological odyssey to the ruins of Chacchoben. Travel comfortably in an air-conditioned minivan, sipping complimentary bottled water for the journey until you reach your intriguing destination in the heart of the verdant jungle. Greet your professional archeologist guide and circumvent the site as the significance of the city’s excavated temples, pointed pyramids, and ancient walls are explained. 

Gain insight into the mysteries of the Mayans as your guide unravels the history of a civilization that dates back to the pre-Classic period of 200BC; hear about how the ruins were discovered by local farmers in 1970 and learn about the complex archeological techniques employed to excavate the structures. Note the red pigment used to decorate the temples and decipher the enigmatic hieroglyphics at the base of the principal pyramid. 

Immerse yourself in the atmospheric splendor of the jungle as you awaken your senses to the sights and sounds of nature. Identify fascinating flora and fauna as your guide shares insightful knowledge, listening and looking out for howler monkeys, toucans, armadillos, spider monkeys, and gray foxes. Gasp as you learn of the nearby presence of jaguars, pumas, and tapirs. 

Peruse the gift shop for special souvenirs before returning to the port in your comfortable and air-conditioned transportation. 

Worry-free Shore Excursion:

We will ensure your timely return to the Costa Maya cruise port for this activity. In the rare event your ship has departed, we will arrange for transportation to the next port-of-call. If your ship is delayed and you are unable to attend this activity, your money will be refunded. See our terms and conditions for full details.
Itinerary
Stop At:  
Zona Arqueologica De Chaachoben
Ancient maya city surrounded by unspoiled jungle
Duration: 1 hour 30 minutes
Admission Ticket Included
  • Confirmation will be received at time of booking
  • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
  • Not wheelchair accessible
  • Stroller accessible
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 50 travelers
  • OPERATED BY CM Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
Where is the meeting point?
A:After disembarking find the exit of the shopping complex and parking lot of the Cruise Terminal. We are located half block outside of the first security gate of the Cruise Terminal. On the left side walk, passed the yellow taxis. Please look for MAYAN TRIPS signs and we will have a slate with your name.
Jul 2019
Q:
What is the meeting time?
A:Our tours to Chacchoben depart approximately one hour after your ship docks. Please be at check in office 10 minutes prior to departure.
Jul 2019
Q:
What is the policy on face masks and attendee health during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Q:
What is the policy on sanitization during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Q:
What is the social distancing policy during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Q:
What measures are being taken to ensure staff health & safety during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.

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Traveler Tips


  • "I recommend going early in the morning, as we did, to beat the crowds." See review
  • "IF you use a cane, walker or wheel chair, this is probably not a good excursion for you." See review
  • "It's important to note that the port shopping area is huge and you just need to keep walking until you get out of the port area and the tour company is on the left right before the gated area." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

5.0
star-5
588 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 588 reviews
star-5
Fantastic excursion!
Clare_K
, Aug 2022
What a brilliant tour! Our guide was excellent and knowledgeable, he was waiting for us and we easily found him just outside the port. We had the minivan to ourselves and so had a private tour. We got straight off and so were actually the first visitors there of the day so had the place to ourselves, a good hours jump on the ships shore excursion arriving so we had the luxury of seeing the temples without crowds, it was excellent. Cool water was provided and we were not at all rushed. I would not hesitate to book this again, no issues at all, brilliant trip! Thank you
star-5
Genesis experience at Chachoben
Darryl_F
, Aug 2022
The ruins were majestic and the tour guides were very funny and knowledgeable about everything. Would definitely reccomend.
star-5
Best guides ever!
Ruby_F
, Aug 2022
Our guides were absolutely amazing! Genesis and Exodus was very knowledgeable of the ruins and the jungle. We were even were able to try the local fruits! Amazing time!
star-5
The absolute best!
Haylie_S
, Aug 2022
This was the highlight of our trip! Octavio and Ismael were absolutely amazing! We passed by many fruit stands on the way there and my kids made the comment that they’ve never tried dragon fruit. Octavio said if we wanted some on our way back we could stop! Not only did we stop at a fruit stand we stopped at a local food stand and had authentic empanadas! And the kindest part, was they paid for our fruit and lunch. We offered and they refused our money. Octavio is so knowledgeable and knows so much about the Mayans and the local ruins! It was so interesting and since they only take one small group each tour, we had our own private tour versus a group with 20+ people where you can’t hear anything. I honestly can’t say enough good things about CM Tours! 10/10 would DEFINITELY recommend. They offer other tours and if we’re ever back in the area we would most definitely be booking with them!
star-5
Family fun - would do this again!
Dabni_M
, Jul 2022
We had a wonderful time on this excursion! Ismael was very knowledgeable. Our whole family loved this adventure. The honey & pineapple was icing on the cake!
star-5
Well guided and work with schedule
Viral_S
, Jul 2022
Well organized! Good job guiding through the trip. They stop for us in between to enjoy some locally grown fruits.
star-5
Great tour guide, very...
guevararon
, Jul 2022
Great tour guide, very knowledgeable and spoke very good english. The tour moved at our pace and we avoided the big crowds.
star-5
Rainy but beautiful day.
Frances_M
, Jul 2022
Genesis and Eddie were great and they were very attentive. I enjoyed the day even though it poured raining. It was still all good.
star-5
Great excursion with CM Experiences
rreese3
, Jul 2022
We had a fantastic time on this CM Experiences tour. Our tour guide, Ismael, was very knowledgeable and friendly. He and his driver went out of their way to ensure we had a great experience. The ruins were enjoyable and the refreshing stop to taste the local delicious fruit was excellent. We highly recommend this tour to others.
star-5
Small group size with personal attention
Shauna_C
, Jun 2022
We were met personally by the driver Adrian and lead to the waiting van. The meeting place was outside the normal taxi stand, but was only a couple of blocks away. Genesis our guide was great and gave an enthusiastic talk on the drive to the ruins from the perspective of a local. We received lots of information on the ruins as well as local plant and animal life. Best part was being part of a small group. We had cold water and can was air conditioned nicely. We were able to stop on the way back and Genesis bought everyone local honey pineapple, which was fabulous! It was hot (in June) and although paths to ruins were well maintained, would not be good for wheelchairs or those with health issues. Otherwise, was fabulous being able to get up close and actually climb on part of the ruin. Great tour!
star-5
Way better than purchasing through cruise!
Katie_T
, Jun 2022
We bought this trip as a shore excursion during our cruise mid June 2022. Hitting ruins was high on our list, and we were torn between Chacchoben from Costa Maya and Tulum from Cozumel. After reading the fine print and seeing that it takes twice as long to get to Tulum, we opted for this tour and are so glad we did! We appreciated that it was a small group--there was my family of five and two other adults we didn't know before the trip and having so few people was wonderful! We saw the cruise excursion on the trip--there were nearly 75 people in the group, and it was so large several people near the back couldn't hear the guide--and they paid nearly 33% more than what we did. The van we rode in was comfortable and air conditioned, the guide was local, knowledgeable, and friendly. We saw more wildlife with our small group--several howler monkeys (even a few babies!), we tasted local honey from inside the park, and the guide answered all our questions. We couldn't have been happier with this tour.
1 traveler found this review helpful
star-5
Amazing Tour
Layla_A
, Jun 2022
This was a great tour, our guides were Erick and Genesis and they couldn’t have been better. When we arrived they greeted us with water and we’re very friendly. The guides gave us a brief explanation of the state that we were in and then on the way to the ruins they gave us a great explanation of how life was like for the Mayans. When we arrived at the ruins they offered us bug spray and walked us through the ruins and offered to take pictures. This was a great experience and a terrific tour. Please don’t book shore excursions with your cruise line please support these small businesses and book with them .
star-5
For the best tour available, book with this company
Cheryl_W
, Jun 2022
Our guides, Genesis and Exodus (Jose) were the best. During the ride to Chacchoben, Genesis explained the history of the Mayan people with illustrations and pictures. He taught us a few words in Mayan language and explained their cultural and traditions. Once we got to Chaccoben, Genesis lead us as he continued to teach us about some of the different trees of the jungle. At each site, he explained the history and then gave us time to explore and take pictures. Jose followed the tour making sure no one in our group wandered off or was left behind. Jose also had a backpack with bottles of water for us along the tour. I read the past reviews and made sure I had insect spray and walking shoes. Genesis had insect spray on hand. For the most part, the path is clear and level. To explore the sites, one would need to be able to climb stairs. I didn’t have my watch on to measure the distance but out and back was roughly 1.5 to 2 miles. This company limits the size of the group to be able to offer the best tour. The guides are knowledgeable and friendly and made sure we stayed on schedule. We were back at port with enough time to shop a little and be back onboard in time for departure.
star-5
Great experience
Kaylee_B
, Jun 2022
Seeing the ruins were awesome..our tour guide Ismael was so knowledgeable and provide a great tour. We we're lucky to see the Spider monkeys..which was neat to see also
1 traveler found this review helpful
star-5
Great tour.
Jerard_S
, Jun 2022
Victor was a great tour guide. We have wanted to see these Mayan ruins for a long time. Had a wonderful time and learned about some interesting history.
star-5
Book now, you will not regret.
Aysia_S
, Jun 2022
Our tour guide Ezekiel was absolutely amazing and knowledgeable. For the first hour of the tour he gave us some interesting background on the Mayan’s and give us some practice with the Mayan language and numbers! That was very fun. During the tour he was patient with us as we struggled with the heat lol! But he allowed us time to take photos and get to the next portion of the tour. Not only was he knowledgeable but also very funny and engaging! After the tour we had a one hour drive with Gimmy (I’m sorry if misspelled). He took us for fresh pineapples near by and they were so yummy. Really enjoyed experiencing the life of the residents of Chacchoben and this tour provided this. Perfect tour for the whole family. While the walking can be a lot during high heat the overall walking is only 1.5 hours and the meeting place is very easy to get to. I also appreciated the heads up about navigating through the market, I missed that memo from them before hand and I definitely wished I would of read that center.
star-5
Great experience!
Ulises_T
, Jun 2022
The guides were knowledgeable, fun, and they let us explore on our own as well. This is important I think because we were experienced snorkelers and wanted to have that freedom.
1 traveler found this review helpful
star-5
A great excursion.
MaryAnn_S
, Jun 2022
Our guides really took care of us. Even rainy it was incredible. Don’t forget bug spray ! We didn’t book a beach experience too but they took us right to one and even gave us a ride back to the port. It was customized to make our experience even more than we expected.
star-5
So much more fun than the cruise sponsored trip
Drew_F
, Jun 2022
This excursion was awesome. It was a smaller group which was WAY better because i saw big buses with 50+ people. Ours was so much more personal and fun. The guide was very knowledgable and really tried to give us a fun experience which he definitely succeeded at. I would absolutely recommend this excursion!
star-5
Great tour
Amanda_I
, May 2022
Our guide was very knowledgeable and accommodating. Most of the other tour groups we extremely large and were unable to hear thier guides. We had a small group, approx 12 and felt as though we had extra attention during the tour. So glad we booked thru Viator!

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