Recent Searches
Clear

9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket

|
Badge of Excellence
|
New York City, United States
9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket
36

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
Loading available options...


Safety measures
icon2 to 4 hours  (Approx.)
iconOffered in: English

Overview

In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
  • Take a guided walking tour of Ground Zero and the 9/11 Memorial
  • Hear first-hand stories of 9/11 from your guide
  • Guarantee your place on the tour by pre-booking
  • Optional upgrade to add admission to the 9/11 Museum
Saved to wishlist!
Narrated walking tour
Professional, local guide with a personal connection to 9/11
Exclusive Skip the Line Access to the 911 Museum
9/11 Museum Entry (If Option Selected)
Guided visit to the 9/11 Memorial and Ground Zero
Gratuities

Departure Point

209 Broadway, New York, NY 10007, USA

Return Details

180 Greenwich St, New York City, NY 10007, USA
This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11 — at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon — as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National September 11 Museum — 110,000 square feet of exhibit space located at the heart of the World Trade Center site. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.
Itinerary
Stop At:  
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath. Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The National 9/11 Memorial & Museum
Enter the 911 Museum with exclusive skip the line access. Admission to the museum is only included if that option is selected.
Duration: 2 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 5 and under free with paid adult ticket
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY ExperienceFirst

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What is the social distancing policy during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What is the maximum group size during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
This activity will have a maximum of 20 travelers.

See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.

Traveler Photos

Traveler Tips


  • "If you have the time, take the tour then visit the museum." See review
  • "Highly recommend this tour prior to visiting the museum as it will put everything into perspective by someone who lived through that day's events." See review
  • "Some walking outside but inside parts of the tour had escalators and elevators so dont feel you cannot take tour if you have a hard time climbing stairs like me" See review

Reviews

4.5
star-4.5
1,744 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,744 reviews
star-5
Fun and Memorable!
Naisha_G
, Jul 2021
The tour guide was very energetic and was nice to have a fellow Puerto Rican give an informative tour.
HelpfulHelpful
star-1
Refunds
Daniel_M
, Jul 2021
Her and me went there,I did show security say other place near WTC ...we went there then again they say go back 9/11 memorial...I decided buy another tickets....pls,refunds $$....thank you
HelpfulHelpful
star-5
Educating
Rose_L
, Jul 2021
Ray was very knowledgeable! Personable and really knows the subject matter. We learned a lot! Great tour! Requires probably a full 2 hours.
HelpfulHelpful
star-5
Very informative with personal stories from our guide that made the tour very good.
Sean_C
, Jul 2021
Our tour guide did an excellent job and conducted himself with great respect adding personal stories that really resonated with myself and my teenage daughter.
HelpfulHelpful
star-5
Remarkably
Carson_K
, Jul 2021
He was an amazing person to give the tour in a way I’ve never experienced before. He told me things I’ve never heard of before about one all that happened and he was just amazing
HelpfulHelpful
star-5
9/11 Memorial and Ground Zero tour
Denise_M
, Jul 2021
This was a great tour. It is hard to pinpoint the best part as it was all so impressive, occasionally emotional but also very uplifting. I learned so much thanks to our tour guide Helene. I highly recommend her! Helene is extremely knowledgeable and kept it interesting. She welcomed questions and was able to answer them all.
HelpfulHelpful
star-5
Fantastic Tour
Erica_A
, Jul 2021
Our tour guide, Tim, was fantastic!! Great story teller. Museum was very impactful; very well done. Thank you
HelpfulHelpful
star-5
A Must Visit!
Bill_M
, Jul 2021
A very difficult exhibit to get through but so necessary. The thought behind it all was amazing! BTW…loved Helene! We did the tour and the museum…heart wrenching!!
HelpfulHelpful
star-5
Great information
TracyB
, Jul 2021
Hellene was a great tour guide and very knowledgeable. I have been on this tour a few times and learned some new things from her.
HelpfulHelpful
star-5
Happy with guide Not happy with company
Monica_W
, Jul 2021
Our guide was fabulous, and great personality. What I didn’t like is that Viator changed the starting time to 10:30 which I confirmed, however, after that message I received 3 more stating my original time of 9:30 check in and told not to be late. Obviously there wasn’t good communication between your company and guided tours.
HelpfulHelpful1 traveler found this review helpful

Explore Similar Things to Do